Refund Policy
Last updated: October 27, 2026
14-day money-back guarantee
If Orbit Coach HQ isn't right for you, email us within 14 days of your first payment and we'll refund it in full — no questions asked.
How to request a refund
Email theryanugc@gmail.com from the address on your account with the subject "Refund request". Refunds are issued through our payment provider to your original payment method, typically within 5–10 business days.
After the first 14 days
Monthly payments after the 14-day window are not refunded, but you can cancel anytime from Settings or the customer portal. When you cancel, you keep full access until the end of the month you've already paid for — we never cut you off early.
Questions
Billing questions of any kind: theryanugc@gmail.com.